No, this is not an insurance plan. Our savings plans provide you with discounted prices on a wide range of dental care services and products; you will pay for services at the discounted price at the time services are received.
First, you can find participating providers by using the Find a Provider page. After confirming the provider's continued participation when making an appointment, members just show their card at the time of service. Members are responsible for paying all fees directly to the provider.
Yes, your membership can be used at any participating provider in the United States.
If you need additional cards for your household, or have lost your card, please call our Customer Care team at (844) 663-4558. We will be happy to send additional cards to you.
Your statement will have a charge from "Careington International" for the purchase amount of your plan.
You can find participating providers for the discount plan by visiting the Find a Provider page on this website or calling (844) 663-4558.
You may go to the provider of your choice. However, you will only receive a discount by going to a participating provider.
You will only receive a discount by going to a participating provider. You might try printing out a list of participating providers to share with your provider to see if he/she could recommend any of the participating specialist locations.
You can send a copy of your bill and a written letter to the administrator of the plan, Careington International Corporation, Attn: Provider Relations, P.O. Box 2568, Frisco, TX 75034. They will investigate your inquiry, and you will be contacted regarding the findings.
Please submit all issues in writing, including a copy of your bill. You may fax them to (800) 247-4450, or you may mail them to Careington International Corporation, Attention: Customer Care team, 7400 Gaylord Pkwy, Frisco, Texas, 75034. Call the Customer Care team at (844) 663-4558 for assistance.
Another great feature of the savings plan is your ability to select any provider from the network. You can change providers at any time, and household members can select their own provider. Call the Customer Care team at (844) 663-4558 for help finding participating providers.
Teledentistry gives you 24/7/365 access to dentists in your state, even on holidays or while you're traveling. You can consult with these dentists for common dental issues such as broken, chipped, sensitive or misaligned teeth. When medically appropriate, dentists can also prescribe short-term, non-DEA controlled medications and have them sent to the pharmacy of your choice for added convenience.
Sign up, create and register your account by clicking Join Now. Fill out your dental history. Any dependents over age 18 will have their own profiles and are required to fill out their own dental histories.
Request a video or telephonic consult either online, over the phone or through our DialCare mobile app.
While Teledentistry can be used for a myriad of non-emergency dental issues, it is not to be used for emergency situations. Should an emergency situation arise, call 911.
Check with your specific plan for details.
Absolutely! Teledentistry is available while you're traveling anywhere within the United States.
No, prescriptions are not guaranteed. While DialCare dentists can write prescriptions and send them to the pharmacy of your choice, prescriptions are written at the discretion of your dentist. Also, keep in mind that DialCare dentists do not write prescriptions for DEA-controlled substances or other classes of medication such as mood-altering drugs, including antidepressants, anti-anxiety or lifestyle medications.